Warranty & spare parts

Every JetWash system carries a 24-month warranty on the frame, pump assembly, motors, drying fans and control electronics, starting from the date of commissioning or 30 days after delivery, whichever is earlier. Payment kiosks carry the same 24-month term.

Manufacturing defects and premature component failure under normal use. We ship replacement parts free of charge within the warranty period and support the repair remotely with our technicians.

Wear items (nozzles, seals, brushes, filters), damage from freezing, untreated hard water, power surges, incorrect chemicals, impact damage, or modifications and repairs performed without our approval.

Email jetwashglobal@gmail.com with your machine serial number, a short video or photos of the fault and the fault code from the controller. Most issues are diagnosed remotely within one business day; parts ship from stock, typically by express courier.

We keep spare parts available for at least 10 years per model, priced from our published parts list, with worldwide shipping.